The demands on office staff of fire protection companies are growing every day. Customers expect not only a sovereign commercial handling of their concerns, but also more and more answers to technical questions up to an initial consultation. Clear communication and expert knowledge are desired by business customers right from the first contact. If these conversations are not successful, not only does the image of the fire protection company suffer, but valuable sales opportunities remain untapped.
With this seminar, your office staff will not only be trained in general fire protection issues. The in-depth coverage of the topics of mobile and portable fire extinguishers and extinguishing water technology allows you to answer initial customer questions independently. In this way, you strengthen your competence with your customers and relieve your technicians.
In addition, the participants are put in a position to independently check offers for consistency and, if necessary, uncover further sales potential that they can use. Queries to your technicians are reduced, thus relieving other departments.
3 days, each day from 09:00 h to approx. 16:00 h
Remscheid, Training room 1
Clerks of fire protection companies